Legal & Compliance Resources
Welcome to the legal hub for Hund. Here you can find our key legal documents, policies, and information about our compliance posture. We believe in transparency and providing our customers with the information they need to use our services with confidence.
Master Subscription Agreement
The agreement that governs your use of Hund's services.
Privacy Policy
Our commitment to protecting your data and details on how we handle personal information.
Data Processing Addendum (DPA)
Our DPA, which includes the SCCs, is incorporated into our MSA for those subject to GDPR.
Service Level Agreement (SLA)
Our commitment to service availability and the remedies for service-level failures.
Data Transfer Assessment
Information to assist customers with their data transfer impact assessments under GDPR.
Acceptable Use Policy
The rules and guidelines for the appropriate use of our services.
Compliance & Certifications
We are continuously working to align our practices with industry best standards and frameworks such as SOC 2 and ISO 27001. While we do not hold formal third-party certifications at this time, we have mapped our internal policies and controls to these rigorous standards in our Security & Compliance Whitepaper. We are committed to pursuing formal certification as our company grows.
This whitepaper provides a detailed overview of our control environment and is available to customers and prospective customers upon request and under a non-disclosure agreement (NDA). Please contact us to request a copy.
Security Questionnaires & Self-Assessments
We understand that our customers often need detailed information about our security practices as part of their own vendor due diligence and risk management processes. To provide this information in a standardized and transparent format, we complete and publish a self-assessment using the Cloud Security Alliance (CSA) Consensus Assessments Initiative Questionnaire (CAIQ).
The CAIQ is a set of questions based on the CSA's Cloud Controls Matrix (CCM), a widely-recognized cybersecurity control framework for cloud computing. While this is a self-assessment, it provides a detailed, control-by-control attestation of our security and GRC posture. Our latest CAIQ is available for viewing and download on the official CSA STAR Registry.
View Hund on the CSA STAR Registry →
Access our completed Consensus Assessments Initiative Questionnaire (CAIQ) for a detailed review of our security controls.
Policy Archives
For reference, previous versions of our legal policies can be found here. These documents are no longer in effect.
- Terms of Service (Effective May 11, 2016 - October 18, 2025)
- Privacy Policy (Effective May 24, 2018 - October 18, 2025)