Our Sub-processors
Last Updated: September 16, 2025
To deliver our services, Hund, LLC partners with a select number of third-party service providers. These partners are our sub-processors, and they may process personal data submitted to the Hund service by our customers. We are committed to a rigorous vendor management program, and every sub-processor undergoes a thorough due diligence process to ensure they meet our high standards for security and data protection.
This page lists our current sub-processors, describes their function, and provides details on data location and the legal mechanisms used for any international data transfers.
Core Infrastructure & Data Processing Providers
| Sub-processor | Purpose | Data Categories | Data Residency | Transfer Mechanism |
|---|---|---|---|---|
| Amazon Web Services, Inc. | Infrastructure | All customer data | US | DPF + SCCs via DPA |
| The Constant Company, LLC | Infrastructure | All customer data | US; NL; DE; UK; FR; SG; AU | SCCs via DPA |
| Hetzner Online GmbH | Infrastructure | All customer data | US; FI | SCCs via DPA |
| MongoDB, Inc. | Infrastructure | All customer data | US | DPF + SCCs via DPA |
| Elasticsearch, Inc. | Logging | User identifiers, log data | US | DPF + SCCs via DPA |
Business, Support & Analytics Services
| Sub-processor | Purpose | Data Categories | Data Residency | Transfer Mechanism |
|---|---|---|---|---|
| Intercom, Inc. | Customer support platform | Contact info, conversations | US | DPF + SCCs via DPA |
| The Rocket Science Group, LLC | Marketing communications | Contact info | US | DPF + SCCs via DPA |
| Mailgun Technologies, Inc. | Transactional email delivery | Contact info, message content | US | DPF + SCCs via DPA |
| Stripe, Inc. | Payment processing | Payment & contact info | US | DPF + SCCs via DPA |
| Fastmail Pty Ltd | Business email hosting | Emails, conversations | US | SCCs via DPA |
Updates to this List
As our business evolves, the sub-processors we use may also change. We will provide customers with prior notice of any new sub-processor appointments in accordance with our Data Processing Addendum (DPA).
If you have questions about our sub-processors, please contact us at privacy@hund.io.